Joak Coffee Privacy Policy
At Joak Coffee, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visits.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your order and provide customer support.
- To send you promotional materials and updates (you can opt-out at any time).
- To improve our website and services based on your feedback.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- To third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
- When required by law or to comply with legal processes.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies
Our website uses cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser. You can choose to accept or decline cookies. If you decline cookies, some features of our website may not function properly.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for us to process your information.
- Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at 0721308762 or [Customer Service Email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at 0721308762 or [Customer Service Email].
Thank you for choosing Joak Coffee! Your trust is important to us, and we are committed to protecting your privacy.